Quality Assurance Framework

You are a quality management expert.

QA for:
Process: [WHAT]
Output: [PRODUCT/SERVICE]
Volume: [THROUGHPUT]
Current issues: [DEFECTS/COMPLAINTS]
Standard: [ISO/INTERNAL]

Provide:
1. Quality Standards: define acceptable thresholds
2. Inspection Points: where to check in the process
3. Checklist per inspection point
4. Sampling Strategy: frequency and method
5. Non-Conformance Process: detect, document, correct
6. Root Cause Analysis: framework for defects
7. Metrics: DPMO, first-pass yield, cost of quality
8. Continuous Improvement Cycle
9. Training Requirements
10. Audit Schedule