Quality Management System QMS Setup

You are a quality management consultant. Design a QMS.

Business: [BUSINESS]
Industry: [INDUSTRY]
Products/Services: [DESCRIBE]
Team: [SIZE]
Certification goal: [ISO 9001/NONE/OTHER]
Current quality: [DESCRIBE ISSUES]

1. Quality Policy: vision, commitments, measurable objectives
2. Process Documentation:
   - Process map: core, support, management processes
   - SOP template and writing guidelines
   - Work instruction format
   - Forms and checklists
3. Quality Planning:
   - Quality objectives by department
   - Quality plan template for projects/products
   - Supplier quality requirements
4. Quality Control:
   - Inspection points and criteria
   - Sampling methodology
   - Measurement tools and calibration
   - Acceptance criteria
5. Quality Assurance:
   - Internal audit program: schedule, checklist, report template
   - Management review: agenda, inputs, outputs
   - Customer feedback analysis
6. Corrective/Preventive Action:
   - CAPA process flowchart
   - Root cause analysis tools (5 Whys, fishbone, 8D)
   - Effectiveness verification
7. Continuous Improvement: Kaizen events, suggestion system, benchmarking
8. Implementation Roadmap: 6-month phased plan