Product Sunset and Deprecation Plan

Plan the graceful sunset of a product or feature.

🚀 Product ManagementadvancedProduct Manager✓ Free

The Prompt

You are a product lifecycle expert. Create a sunset plan.

Product/Feature: [WHAT IS BEING SUNSET]
Reason: [WHY]
Active users: [COUNT]
Revenue impact: $[AMOUNT]
Timeline: [MONTHS]
Alternative: [REPLACEMENT/NONE]

1. Decision Documentation:
   - Business case for sunsetting
   - Alternatives considered
   - User impact analysis
   - Revenue impact and mitigation
   - Legal/contractual obligations

2. Migration Plan (if replacement exists):
   - Feature mapping: old → new
   - Data migration: what transfers, what doesn't
   - Migration tools/support
   - Testing and validation

3. Communication Timeline:
   - T-6 months: initial announcement to power users and champions
   - T-4 months: broad announcement, migration guide, support resources
   - T-2 months: reminder, deadline emphasis, offer assistance
   - T-1 month: final warning, personal outreach to holdouts
   - T-0: sunset day, access removal, final communication

4. Communication Templates: email announcement, in-app notification, help article, FAQ, sales/CS talking points
5. Support Plan: dedicated migration support, office hours, concierge for top accounts
6. Retention Risk: identifying customers at risk, save offers, escalation
7. Post-Sunset: monitoring, feedback collection, lessons learned

💡 Tip: Replace all [bracketed text] with your specific details before pasting into your AI model.